Support Engineer
Core
Provide hands-on IT support and procurement for a game development studio, managing hardware lifecycle, user accounts, and resolving technical issues.
Role type
Senior IC IT Support Engineer (Procurement & Studio Operations)
Builds
PC hardware, user accounts, and IT service resolutions for game development teams
Domain
Gaming industry / IT Operations
Required skills
IT support, hardware procurement, PC imaging and deployment, Active Directory management, Python scripting, Microsoft Azure services, multi-OS support
Preferred skills
C# or PowerShell, experience in game development studio environments
Technologies
Active Directory, Azure, C#, DevOps, PowerShell, Python, Cloud
Responsibilities
Partner with studio management to address IT needs; procure, set up, image, deploy, and recycle PC hardware; respond to and resolve IT service requests and complaints; manage inventory of PCs and peripherals; support user account lifecycles; collaborate with enterprise IT teams on best practices
Seniority
Mid-level, hands-on IC