Customer Service Representative - Voice
Core
Provide personalized support and resolve customer inquiries via inbound voice calls, email, and chat.
Role type
Customer Service Representative (Voice) (via careerplan.io/jobs/BA-006-B0-37D-2A-600-customer-service-representative-voice-at-resolvglobal)
Builds
Customer support interactions across multiple channels
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
inbound voice handling, multi-channel communication, account troubleshooting, application review, third-party coordination, first-contact resolution, process improvement identification, independent work, technology adoption
Preferred skills
1+ year customer service experience, inbound call experience, e-commerce/retail background, additional language proficiency, 35 WPM typing speed