Sales Specialist
Core
Handle inbound and outbound calls to assess customer eligibility, explain services, and guide qualified customers toward enrollment.
Role type
Sales Intake Specialist (Call Center)
Builds
Customer enrollment for specific services (via careerplan.io/jobs/BA-006-07-27C-2A-605-sales-specialist-at-resolvglobal)
Domain
Customer service / Sales
Deliverable
client delivery
Required skills
Active listening, questioning skills, empathy, objection handling, multitasking, documentation accuracy, self-starter mindset
Preferred skills
Previous sales or customer service experience, confidence in guiding conversations, resilience, adaptability
Technologies
Multiple software systems
Responsibilities
Handle high volume of inbound and outbound calls, determine potential eligibility, educate customers about services, address concerns and objections, manage follow-ups and documentation, navigate software systems while speaking with customers
Seniority
Individual Contributor, entry to mid-level