Senior Customer Engineer
Core
Deliver professional services engagements to help enterprises govern, tune, and operate AI agents and control planes, providing measurable outcomes for security, compliance, and cost analysis.
Role type
Senior Customer Engineer (Security & AI Governance) (via careerplan.io/jobs/BA-005-A2-371-senior-customer-engineer-at-onyx-security)
Builds
Custom deployments, integrations, automation, and repeatable tooling/templates for AI control planes.
Domain
AI Security, Cloud Security, Enterprise Governance
Required skills
Security engineering (detection, architecture, cloud), Python scripting, REST APIs, Cloud platforms (AWS/Azure/GCP), Log analysis (SQL/LogQL), Technical writing, Project management
Preferred skills
AI/LLM security, SIEM/SOC experience, Security governance frameworks (SOC 2, NIST AI RMF), Cloud cost analysis
Technologies
Python, REST APIs, AWS, Azure, GCP, SQL, SIEM, MCP servers
Responsibilities
Manage end-to-end customer engagements from kickoff to sign-off; Tune security controls and detections based on real alert data; Review and assess customer-built AI agents and MCP servers; Provide financial and compliance analysis for AI spend and controls; Build custom integrations and automation, then productize them into reusable team assets.
Seniority
Senior, hands-on IC
