Senior Customer Engineer
Core
Senior Customer Operationalization Engineer deploying, integrating, and operating Noma's AI Security and Governance Platform in customer production environments.
Role type
Senior IC customer operationalization engineer
Builds
Production-ready configurations, integrations, automation workflows, and operational patterns for AI security platforms
Domain
AI security, cybersecurity, cloud infrastructure
Deliverable
production ML models
Required skills
Python scripting, Bash scripting, API integration, cloud environment management, security controls configuration, production troubleshooting, technical architecture guidance, automation development, cross-functional collaboration
Preferred skills
Generative AI/LLM workflows, RAG, AI agents, containerization, CI/CD, infrastructure as code, observability platforms, CRM integration
Technologies
Python, Bash, APIs, Cloud environments, Containers, CI/CD, Observability platforms
Responsibilities
Translate customer use cases into technical requirements and production-readiness plans; Support deployment and optimization through architecture guidance and automation; Lead technical deep dives and diagnose complex integration issues; Help customers embed platform into recurring security workflows via workshops and runbooks; Channel technical customer insights back into the platform. (via careerplan.io/jobs/3A-005-04-278-senior-customer-engineer-at-noma-security)
Seniority
Senior, hands-on IC
