Senior Customer Engineer
Core
Senior Customer Engineer deploying, integrating, and operating Noma's AI Security and Governance Platform in customer production environments.
Role type
Senior Customer Engineer (Post-Sales Technical)
Builds
Production-ready configurations, integrations, automation workflows, and reusable tools for AI security platforms.
Domain
AI Security, Governance, Cloud Infrastructure, Endpoint Management
Deliverable
production ML models
Required skills
Endpoint and MDM management, Cloud infrastructure (AWS/Azure/GCP), Scripting (Python/Bash/PowerShell), REST APIs, Docker, Kubernetes, Troubleshooting, Technical escalations
Preferred skills
AI/LLM workflows, IDE integrations, CI/CD, Infrastructure as Code
Technologies
Noma, Jamf, Microsoft Intune, AWS, Azure, GCP, Databricks, Python, Bash, PowerShell, Docker, Kubernetes, REST APIs
Responsibilities
Translate customer use cases into technical configurations and workflows; Lead deployment and integration across endpoints and cloud; Write scripts and automate infrastructure; Drive complex technical escalations to resolution; Enable customers on security workflows.
Seniority
Senior, hands-on IC
