Technical Writer
Core
Create, edit, maintain, and publish technical documentation, manuals, user guides, and training materials for Federal Government applications and processes.
Role type
Technical Writer II (IC)
Builds
Technical documentation, user guides, onboarding materials, FAQs, training docs, executive summaries, and stakeholder reports for DHS/CISA Critical Infrastructure Collaboration Platform (CICP).
Domain
Federal Government / Cybersecurity & Critical Infrastructure
Required skills
Technical writing, editing, content organization, document authoring, accessibility compliance (Section 508), plain language principles, version control, stakeholder collaboration, deadline management, sensitive information handling.
Preferred skills
DHS/CISA documentation experience, LLM tool usage for content review, transformation planning documentation.
Technologies
Document authoring tools, document repositories, version control systems, LLM tools.
Responsibilities
Gather technical information from SMEs and verify accuracy; coordinate document structure, layout, illustrations, and publication formats; develop user guides and training materials; apply Federal/DHS/CISA documentation standards; maintain version-controlled repositories and revision histories; collect stakeholder feedback to improve clarity; document metrics and lessons learned; support documentation automation workflows; protect sensitive information and confirm access approvals.
Seniority
Mid-level (2–4 years experience), hands-on IC