Application Support Engineer
Core
Act as a software detective to investigate and resolve issues across components of critical business systems, ensuring smooth operation and system reliability.
Role type
Application Support Engineer (Graph Database Specialist)
Builds
Stable and reliable graph database environments for critical business systems
Domain
Enterprise IT Operations / Graph Database Technology
Deliverable
client delivery
Required skills
Neo4j proficiency, graph database concepts, data modeling, Cypher query language, system log analysis, performance metrics interpretation, monitoring tools usage
Preferred skills
None stated
Technologies
Neo4j, Cypher
Responsibilities
Investigate and resolve complex issues within graph database environments, collaborate with cross-functional teams to understand system dependencies, document findings and resolutions to build a knowledge base, assist in developing process improvements to enhance system stability, support junior team members with guidance
Seniority
Mid-level, hands-on IC
