Program Manager
Core
Manage large-scale enterprise projects end-to-end, serving as the primary point of presence for Shield in North America while driving customer satisfaction and technical implementation.
Role type
Senior Program Manager (Enterprise/Technical)
Builds
Digital communications governance and archiving solutions for financial institutions
Domain
Financial Services / RegTech / Compliance (via careerplan.io/jobs/A5-00E-D6-947-program-manager-at-shield)
Required skills
Large-scale project management, matrix management, risk analysis and mitigation, customer relationship management, technical project translation, data-driven decision making, strategic and tactical planning
Preferred skills
Background in technology/software product companies, experience with global markets beyond Israel, Hebrew fluency, ability to work independently with minimal oversight
Technologies
Project management frameworks and tools
Responsibilities
Manage large scale projects E2E from initiation to closure for enterprise customers, Enforce the Shield project framework methodology internally & externally, Maintain direct contact with customers and build long term relationships, Lead technical discussions as part of project management needs, Manage project scope, plan and content control, Define, prioritize, negotiate and communicate customer requirements, Ensure that all project deliverables meet the required quality standards and are delivered on time