Account Success Manager - West
Core
Drive press performance and optimize production workflows for Landa Nanographic Press customers.
Role type
Account Success Manager
Builds
Customer productivity and utilization of Landa Nanographic Press
Domain
Printing production / Industrial equipment (via careerplan.io/jobs/A4-000-DE-272-account-success-manager-west-at-landa-corporation)
Required skills
E2E printing production environment experience, production floor understanding, customer application knowledge, service and account management, project management, matrix management, stakeholder management
Preferred skills
Pre-sales support, demonstration handling, sample handling
Responsibilities
Own customer success and satisfaction for managed accounts, improve utilization of Landa Nanographic Press, assist in selection of work and production best suited to the press, guide customers in ramping up new press usage, act as focal point for customers, manage onsite field service engineers and remote cross-functional teams, support pre-sales activities
Seniority
Mid-level, hands-on IC