Page Wide Industrial -Technical Instructor
Core
Deliver complex technical training and production optimization visits for HP digital press portfolio to customers and internal employees.
Role type
Senior Technical Instructor / Field Support Specialist
Builds
Training programs, production support solutions, and customer success strategies for HP GSB digital press portfolio
Domain
Printing technology / Industrial manufacturing
Required skills
Technical training delivery, mechanical aptitude, public speaking, print production workflow knowledge, incident resolution, customer relationship management, business acumen, Microsoft Office suite proficiency
Preferred skills
HP Digital Press experience, G7 Expert/Fogra color certifications, troubleshooting compute/network/fluidic/electromechanical systems, Spanish language proficiency
Technologies
HP Digital Presses, Microsoft Teams, Outlook, PowerPoint, Excel
Responsibilities
Deliver operator training classes and production optimization visits at customer sites or HP facilities; maintain labs and equipment; resolve single and cross-technology incidents; build relationships with senior management; coach junior consultants; identify service revenue growth opportunities.
Seniority
Senior, hands-on IC with field support responsibilities