Services Engagement Manager
Core
Lead enterprise implementations and workflow transformations for Notion, acting as the primary point of contact for executives to redesign operating models and integrate AI tools.
Role type
Senior Services Engagement Manager (Pre-sales & Post-sales)
Builds
Scalable Notion workspaces, custom AI agent workflows, and repeatable services offerings for large organizations.
Domain
SaaS / Enterprise Software / AI / Workflow Automation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise services consulting, solution design, commercial negotiations, executive stakeholder management, business process transformation, change management, program management, AI workflow design, API integration knowledge
Preferred skills
Notion platform familiarity, AI-powered workflow expertise, human-in-the-loop process design
Technologies
Notion, Notion AI, Custom Agents, Workers, APIs, Integrations
Responsibilities
Lead discovery, scoping, and commercial positioning for Services engagements; manage large implementations from kickoff through optimization; partner with Product/Engineering to productize successful customer patterns; define and track success metrics for adoption and business impact; build repeatable methodologies and mentor teammates.
Seniority
Senior, hands-on IC with strategic scope
