Donor Engagement and Retention Coordinator
Core
Manage donor enquiries, coordinate personalized donor journeys, and execute stewardship and retention initiatives to build loyalty and deepen connection to the mission.
Role type
Donor Engagement and Retention Coordinator
Builds
Donor engagement programs and supporter communication experiences
Domain
Not-for-profit / Healthcare advocacy
Deliverable
client delivery
Required skills
Donor engagement and stewardship, Donor retention strategies, Donor communications coordination, CRM management (Salesforce), Data analysis and trend identification, Relationship building, Organizational management
Preferred skills
Health or community sector experience, Experience in a not-for-profit organisation
Responsibilities
Manage donor enquiries as first point of contact, Coordinate personalized donor journeys, Execute recognition activities and engagement experiences, Interpret data to improve engagement outcomes, Maintain accurate donor records and reporting
Seniority
Individual Contributor