Team Leader - Insurance Home Assessor
Core
Lead a team of 8 Desktop Home Assessors responsible for virtual property assessments, repair scopes, cost validation, and claims management.
Role type
Team Leader (Home Assessor)
Builds
Virtual property assessments, repair scopes, and cost validation reports
Domain
Insurance / Construction / Property
Required skills
Team leadership, Building assessment knowledge, Cost estimation, Claims management, Process improvement, Stakeholder management
Preferred skills
Insurance experience, Construction background
Responsibilities
Lead, coach and develop a team of 8 Desktop Home Assessors; Provide technical guidance across building assessments, estimating, scopes of work and cost validation; Monitor team performance, productivity and quality standards; Manage complex claims, escalations and technical challenges; Identify opportunities to improve processes, efficiencies and cost outcomes; Support team development through regular feedback, training and performance management.
Seniority
Mid-level Team Leader