Operations Coordinator
Core
Support the delivery of workforce services across the SNSW Region by managing incoming calls, handling unplanned leave, and sourcing shift backfill to ensure operational continuity.
Role type
Operations Coordinator (Workforce Services)
Builds
Workforce roster continuity and shift coverage for defense health services
Domain
Defense / Health Services
Deliverable
operational support & coordination
Required skills
data management, organizational skills, administrative capability, call handling, stakeholder coordination
Preferred skills
clinical environment experience, defense environment experience, 24/7 operational experience
Responsibilities
Manage incoming calls relating to workforce and roster requirements; Manage unplanned leave absences and source shift backfill; Coordinate with staff and stakeholders to identify suitable backfill options; Update workforce and roster information accurately; Respond to queries and escalate issues where required