Sustainable Tenancies Specialist
Core
Assess tenants' support needs and develop case plans to sustain tenancies and improve health and wellbeing for vulnerable individuals in social housing.
Role type
Senior case management specialist (social housing)
Builds
Case plans and risk management strategies for tenants with complex needs
Domain
Social housing and homelessness services
Deliverable
client delivery
Required skills
Case management, psychosocial assessment, risk management, cultural competence, conflict resolution, stakeholder liaison, partnership development
Preferred skills
Experience with CALD communities, hoarding/squalor interventions, substance use support, mental health complexity management
Technologies
None stated
Responsibilities
Identify and respond to risks impacting tenant safety and tenancy sustainability; work with tenants from culturally and linguistically diverse backgrounds; support tenants experiencing hoarding and squalor; assist tenants with substance use challenges using harm-minimisation approaches; support tenants with mental health complexities; conduct psychosocial assessments.
Seniority
Mid-to-Senior, hands-on IC