Staff Cloud Support Engineer
Core
Technical authority for Crusoe Cloud, designing reliability guardrails, leading incident response, and protecting revenue for AI infrastructure customers.
Role type
Staff Cloud Support Engineer (Technical Authority)
Builds
High-performance AI infrastructure (compute, networking, storage, orchestration) for global AI workloads
Domain
AI/ML Infrastructure, Cloud Services, Data Center Operations
Deliverable
production ML models | infrastructure
Required skills
Linux systems, Kubernetes, Networking (Infiniband, RDMA, RoCE), AI/ML cluster troubleshooting, Incident management, Root cause analysis, Mentoring
Preferred skills
None explicitly stated
Technologies
Kubernetes, Slurm, Terraform, NCCL, GPU drivers/firmware
Responsibilities
Serve as highest-level escalation point for complex P1/P0 incidents; Lead cross-functional root cause investigations; Design reliability architecture and release readiness processes; Troubleshoot distributed AI/ML workloads; Mentor P3/P4 engineers and define technical standards
Seniority
Staff, technical authority & mentorship
