Principal Information Security Customer Engagement Engineer
Core
Senior security voice for Australia, New Zealand, and Hong Kong, owning end-to-end customer security engagements to build trust and reduce friction in the sales cycle.
Role type
Principal Information Security Customer Engagement Engineer (Regional Lead)
Builds
Customer trust, security narratives, and regional security engagement processes
Domain
Legal technology, SaaS, Information Security, GRC
Deliverable
client delivery
Required skills
Information security principles, control frameworks, regulatory requirements, security questionnaires, customer engagement calls, Trust Center management, security contract language reviews, AI tool usage
Preferred skills
CISSP, CISM, ISO/IEC 27001 Lead Auditor, IRAP, NZISM
Technologies
AI tools for automation
Responsibilities
Own the regional information security narrative and act as the senior escalation point for complex customer security matters; Lead customer security engagement calls and complete security questionnaires; Curate and maintain local Trust Center content and customer-facing security materials; Collaborate with Product Management to shape the security roadmap; Drive automation and continuous improvement initiatives for security engagement activities.
Seniority
Principal, hands-on IC with regional ownership
