Trust Analyst (Security & Privacy)
Core
Act as the primary point of contact for responding to complex security and privacy questionnaires from prospective and existing clients, ensuring customers feel confident in data protection.
Role type
Mid-level GRC analyst (security & privacy)
Builds
Customer trust documentation, security exhibits, and public-facing trust information
Domain
SaaS security, privacy regulations (GDPR, CCPA), and compliance frameworks
Deliverable
client delivery
Required skills
Security operations, IT audit, GRC frameworks, contract redlining, regulatory compliance, Trust Center platforms, AI questionnaire tools
Preferred skills
SaaS environment experience, SafeBase platform familiarity
Technologies
SafeBase, AI-assisted questionnaire tools
Responsibilities
Respond to complex security and privacy questionnaires from clients; Review and redline security exhibits within customer contracts; Own and optimize the trust.navan.com portal; Utilize AI tools to automate repetitive security inquiries; Partner with Privacy and Legal teams on regulatory changes; Update internal knowledge bases and public website with security information