Director of Home Delivery
Core
Lead Thuma's outbound logistics function, managing carrier relationships, network design, and delivery quality for premium furniture.
Role type
Director of Outbound Logistics / Supply Chain
Builds
Outbound delivery network, carrier agreements, and customer delivery experience
Domain
Furniture retail / Logistics / Supply Chain
Required skills
Outbound logistics strategy, carrier negotiation, network design, cost modeling, people leadership, data analysis, TMS/AI tools
Preferred skills
Big-and-bulky home furnishings experience, AI/automation in logistics, direct-to-consumer brand experience
Technologies
TMS, AI, automation tools, Excel, BI tools
Responsibilities
Own strategy and cost of outbound logistics network; Manage executive-level carrier relationships and QBRs; Champion customer delivery experience and set SOPs; Lead carrier negotiations and contract renewals; Own outbound cost targets and KPIs; Design and expand delivery network; Drive middle-mile optimization; Lead transit damage reduction; Build and coach logistics team.
Seniority
Director, hands-on leadership
