Branch Operations Administrator
Core
Support the National Service Department by utilizing AS400 system data to maximize efficiency, ensure contractual compliance, and drive competitive advantage for Crown's business in Australia.
Role type
Branch Operations Administrator
Builds
Monthly incentive reports, portal announcements, payment certificates, unit delivery reports, and accurate customer data records.
Domain
Materials Handling Equipment / Rental and Service Operations
Deliverable
dashboards & analysis
Required skills
Data collation, report creation, AS400 system knowledge, expense monitoring, invoice processing, stakeholder coordination
Preferred skills
Business Administration background, Rentals and Service systems knowledge, multitasking
Responsibilities
Collate data for monthly incentive reports and payments; Create reports from AS400 monthly results data; Produce unit deliveries reports for Aftermarket Sales Representatives; Assist branches with service operation requests; Coordinate New Year implementation of KRA's, KPI's, Labour Rates, and Customer discounts; Maintain AS400 system accuracy; Monitor and record overhead expenses and process vendor invoices.
Seniority
Individual Contributor