Customer Service Administrator
Core
Support the smooth flow of customer orders from enquiry through to delivery, processing orders, returns, invoices, and freight documentation.
Role type
Customer Service Administrator
Builds
Customer orders, returns, invoices, and freight documentation
Domain
Medical device distribution
Required skills
Microsoft Office Suite proficiency, business system management, inventory management, order processing, returns processing, invoice processing, freight documentation, customer communication, sales and logistics coordination
Preferred skills
Organized, accurate, customer-focused, reliable, teamwork
Technologies
Microsoft Office Suite, business systems
Responsibilities
Process customer orders, returns, invoices and freight documentation accurately and efficiently; Maintain accurate customer, product and order information in the business system; Respond to customer enquiries and work closely with Sales and Logistics to resolve issues; Assist with inventory, picking, packing and dispatch when required