Account Manager – Victorian Government
Core
Managing a portfolio of Victorian Government accounts to ensure exceptional service delivery and support revenue growth across print, mail, communications, and managed services.
Role type
Account Manager (Government Sector)
Builds
Print, mail, communications, and managed services solutions for Victorian Government clients.
Domain
Australian Government / Print & Managed Services
Deliverable
product features
Required skills
Account management, stakeholder management, project management, commercial acumen, negotiation, presentation skills, knowledge of mailing services and mail production processes.
Preferred skills
Experience in print management, direct mail, or marketing services.
Responsibilities
Managing and developing a portfolio of Victorian Government accounts; Building strong relationships with customer stakeholders; Identifying opportunities to expand services; Responding to enquiries and preparing quotations; Coordinating mailing and communications campaigns; Monitoring market activity and customer trends; Maintaining accurate customer records; Supporting sales and customer satisfaction targets.