Volunteer Journey & Systems Coordinator (Contract)
Core
Designing and optimizing automated volunteer journeys, user experiences, and workflows for a volunteer management platform to support non-profit operations.
Role type
Volunteer Journey & Systems Coordinator (Contract)
Builds
Automated volunteer onboarding, engagement, and offboarding workflows; user guides and training materials for platform adoption.
Domain
Non-profit / Social Services / Volunteer Management
Deliverable
product features
Required skills
Volunteer engagement, process mapping, user journey design, CRM/platform configuration, workflow automation, data quality management, project management
Preferred skills
Asana, Rosterfy, MyOS
Responsibilities
Map and refine automated volunteer lifecycles; configure volunteer management platforms; create user guides and training materials; conduct system audits for data integrity; collaborate with cross-functional teams on process improvements.
Seniority
Mid-level, hands-on IC