Digital Service Representative
Based in Australia
Core
Deliver fast, friendly, and high-quality face-to-face government services to customers in local communities.
Role type
Customer service representative (government services)
Builds
Trusted government services for citizens and businesses
Domain
Public sector / Government services
Deliverable
client delivery
Required skills
Customer service mindset, digital tool proficiency, attention to detail, confidentiality handling, problem solving
Responsibilities
Support customers in a fast-paced environment, manage varied and complex enquiries, handle personal and confidential information, act as a trusted point of contact for the community