Senior Medical Receptionist
Core
Lead the front desk and support the team to deliver exceptional patient experiences in a busy GP and occupational health clinic.
Role type
Senior Medical Receptionist (Team Lead)
Builds
Efficient clinic operations and positive patient service
Domain
Healthcare (GP and Occupational Health)
Deliverable
client delivery
Required skills
Medical reception experience, team leadership, practice management systems, Medicare billing, operational coordination
Preferred skills
Supervisory experience, recruitment support, continuous improvement, roster coordination
Technologies
HotDoc, Best Practice
Responsibilities
Leading and mentoring the reception team, supporting the Practice Manager with daily operations, coordinating reception workflows, assisting with staff recruitment and training, managing patient enquiries, monitoring clinic performance, maintaining compliance with privacy and risk policies
Seniority
Senior, hands-on IC with team lead responsibilities
