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Product Manager, Documentation Systems

Canada (Remote)💼 Full-time🗓 2026-09-15 → 2026-10-07

Core

Own the documentation product (in-product Help, implementation guides, support runbooks) and the AI-assisted pipeline that produces it for Versapay's B2B payments platform.

Role type

Product Manager, Documentation Systems

Builds

AI-assisted documentation pipeline, information architecture, and documentation toolchain

Domain

B2B Fintech / Accounts Receivable / Documentation Engineering (via careerplan.io/jobs/9ca6f2ac-1419-44fb-8234-8713a5391275-product-manager-documentation-systems-at-versapay)

Deliverable

production ML models

Required skills

Product management, automation, Git, command line, LLM evaluation, customer support, technical enablement, stakeholder influence, prioritization

Preferred skills

MadCap Flare, ERP/accounting platforms, docs-as-code, CI-driven publishing, B2B fintech experience

Responsibilities

Own full documentation surface and metrics, design AI-assisted documentation pipeline, improve product knowledge capture, maintain documentation accuracy

Seniority

Mid-Senior, hands-on IC