Store Consultant (Customer Service)
Core
Guide customers in selecting self-storage units, conduct facility tours, and manage operational duties including contracts and inventory.
Role type
Frontline customer service and operations consultant
Builds
Self-storage facilities for residential and commercial customers
Domain
Self-storage / Logistics
Deliverable
product features
Required skills
Customer relationship building, sales orientation, administrative task management, facility maintenance, safety compliance, technology proficiency, roster flexibility
Preferred skills
Proactive attitude, teamwork, autonomous work, growth mindset
Responsibilities
Conduct centre tours and walk-throughs, maintain centre presentation and cleanliness, process customer contracts and insurance claims, achieve KPIs, adhere to workplace health and safety procedures
Seniority
Entry-level to Mid-level IC
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