IT Support Engineer
Core
End-to-end IT operations for the Berlin office, including onboarding, equipment management, and internal system administration.
Role type
IT Support Engineer
Builds
Internal IT services and office infrastructure for the Berlin office
Domain
Corporate IT / Gaming Commerce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware and software troubleshooting, systems administration, identity management, office networking, AV and conference-room systems management, vendor relationship management, IT asset lifecycle management, technical documentation
Preferred skills
proactive problem-solving, independent ownership of tasks, adaptability to shifting priorities
Technologies
Google Workspace, Atlassian, Okta, LDAP, VPN, SIP, Apple, Dell, Asus, Logitech
Responsibilities
Manage end-to-end IT onboarding and offboarding processes; Administer core internal and external services including identity systems and office networks; Act as the primary on-site point of contact for IT support; Manage the full lifecycle of office IT equipment and maintain accurate asset inventory; Own vendor relationships for IT hardware and services; Provide IT support for internal events and office reconfigurations; Create and maintain IT documentation and runbooks
