Senior Deployment Strategist
Core
Guide customers from initial pilots through organization-wide rollouts of AI-powered procurement software, connecting customer needs with engineering and product teams.
Role type
Senior customer success deployment strategist
Builds
Customer adoption and scale for procurement software (via careerplan.io/jobs/9a894c9b-30c5-408e-837e-3910525fe446-senior-deployment-strategist-at-clera)
Domain
Procurement / Strategic sourcing / DACH market
Required skills
Customer deployment management, category-management workflow design, strategic sourcing processes, workshop facilitation, technical requirement translation, onboarding material creation, stakeholder partnership
Preferred skills
Experience with DACH organizations, fluency in German and English
Technologies
N/A
Responsibilities
Manage customer deployments from pilot planning through full organizational rollout, explore customer category-management and sourcing processes to identify effective workflows, lead workshops and discovery sessions to turn customer expectations into actionable technical requirements, identify scalable deployment patterns and customization needs, translate customer feedback into product insights for engineering teams, partner with procurement leaders on long-term rollout plans, create playbooks and training materials to improve onboarding and adoption
Seniority
Senior, hands-on IC
