Operational Excellence Specialist
Core
Design and deliver a continuous improvement roadmap for last mile operations, focusing on delivery efficiency, cost per order, and on-time performance.
Role type
Operational Excellence Manager (Last Mile)
Builds
Scalable solutions for last mile flow, including route assignment, loading, and delivery processes.
Domain
E-commerce grocery / Last mile logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational project ownership, leadership and coaching, analytical thinking, project management, process documentation
Preferred skills
E-commerce or grocery background, Six Sigma certification, project management certification
Responsibilities
Own the last mile improvement roadmap and ensure timely delivery of initiatives; Lead adoption of operational best practices through coaching; Partner with central and local teams to coordinate projects; Analyze data to identify bottlenecks and separate cause from correlation; Document processes using VSM and process maps.
Seniority
Mid-level, hands-on IC
