Forward Deployed Engineer (AI Solutions) - APAC Market
Core
End-to-end delivery of low-code AI solutions connecting AI Agents with customer workflows (CRMs, help desks) for SMBs.
Role type
Forward Deployed Engineer (Hybrid Solutions Engineering & Product Ownership)
Builds
Scalable AI Agent integrations, reusable deployment frameworks, and regional product adoption pipelines.
Domain
Customer Communications / AI / Low-Code Automation
Deliverable
production ML models | product features | client delivery
Required skills
API integration design, low-code orchestration, CRM automation, prompt engineering, cross-functional project leadership, stakeholder management
Preferred skills
Telephony systems knowledge, BI/analytics tools, light scripting
Technologies
Zapier, Make, n8n, Workato, HubSpot, Salesforce, JSON, REST, GraphQL, MCP Servers
Responsibilities
Lead customer discovery to define solution architecture; Design and deploy integrations using low-code platforms and API connectors; Configure and optimize AI Agent intents and guardrails; Manage complex cross-functional deployments and timelines; Create scalable models and reusable frameworks; Run global outbound campaigns to generate pipeline; Act as internal product owner for GTM strategies; Collaborate with Engineering to validate feasibility and inform product roadmap.
Seniority
Mid-Senior, hands-on IC with client-facing responsibilities