Customer Service Agent Project Business
Core
Qualify project details and process pricing case requests for Residential & Non-Residential channels to support key trade partners and increase conversion rates.
Role type
Customer Service Agent Project Business
Builds
Pricing decisions and project pipelines for ceramics and lifestyle products
Domain
Ceramics and lifestyle manufacturing
Deliverable
dashboards & analysis
Required skills
Pricing compliance, outbound sales calls, Salesforce data entry, tender process knowledge, customer relationship management, order tracking, market understanding, data accuracy, Microsoft Office proficiency, deadline management
Preferred skills
Proactive approach, agility, flexibility, team collaboration, share of wallet identification
Technologies
Salesforce, Microsoft Office
