Service Writer
Core
Administrative support for service and maintenance operations, including work order management, technician time tracking, warranty processing, and fleet preventive maintenance scheduling.
Role type
Service Writer (Administrative)
Builds
Service department operational efficiency and fleet maintenance currency
Domain
Equipment rental / Fleet management
Deliverable
Dashboards & analysis
Required skills
Work order management, Technician time tracking, Warranty claim processing, Preventive maintenance scheduling, Invoice coding, Customer inquiry handling, General Ledger coding
Preferred skills
Multi-tasking, High sense of urgency, Basic computer skills
Responsibilities
Open and close work orders with accurate information, Record technician paid hours accurately, Create and submit warranty claims, Run preventive maintenance reports and schedule work, Handle equipment maintenance issues, Code service invoices to General Ledger
Seniority
Entry-level, hands-on IC