Outpatient Administrative Officer
Core
Provide confidential secretarial, reception, and administrative services to the Women's and Children's Health Network, including patient referral entry and computerized booking.
Role type
Administrative Officer (Reception/Secretarial)
Builds
Efficient records management and patient-focused booking services
Domain
Healthcare / Hospital Administration
Deliverable
dashboards & analysis
Required skills
Patient confidentiality management, customer service, records management, computerized booking systems, clinical word processing, multi-disciplinary team collaboration, priority setting, troubleshooting, deadline management, accuracy
Preferred skills
Experience dealing with diverse staff and organizations
Technologies
Computerized booking systems, word processing software
Responsibilities
Maintain patient confidentiality and security of medical records, respond to enquiries, provide patient-focused referral entry and booking services, provide clinical word processing support, contribute to continuous improvement of office systems
Seniority
Entry to Mid-level, fixed-term contract