Werkstudent (m/w/d) im Bereich Digitalisierung und Automatisierung
Hybrid
Core
Student assistant supporting Product Owners in customer service and communication by configuring Atlassian tools, automating business processes, and documenting workflows.
Role type
Student IT assistant (process automation & tool configuration)
Builds
Internal service applications and automated workflows for customer service teams
Domain
Telecommunications / IT Operations
Deliverable
product features
Required skills
Jira, Confluence, Java, MS Office, process documentation
Preferred skills
Agile process design, filter/dashboard configuration
Technologies
Jira Software, Jira Service Management, Confluence, Java
Responsibilities
Configure Atlassian products, optimize business processes via automation, document developed processes, handle internal service requests for system configuration, adjust filters and dashboards for Jira applications
