CareerPlan

Referral & Intake Coordinator - Community Mental Health Programs

Australian Capital TerritoryFull-time2026-10-16 → 2026-10-22
Hybrid

Core

First point of contact for referrals across mental health programs, conducting assessments and coordinating participant onboarding to connect individuals with needed services.

Role type

Referral & Intake Coordinator (Community Mental Health)

Builds

Participant engagement, risk assessments, and service allocation for mental health and housing programs

Domain

Community Mental Health & Social Services

Deliverable

client delivery

Required skills

psychosocial and risk assessment, referral coordination, stakeholder engagement, trauma-informed practice, suicide prevention principles, data management

Preferred skills

recovery-oriented practice, person-centred care, crisis response

Technologies

N/A

Responsibilities

Manage referrals and eligibility screening; Conduct intake and risk assessments; Coordinate participant onboarding; Support access to health and housing services; Maintain accurate records and compliance; Undertake outreach assessments in homes and community settings

Seniority

Mid-level, hands-on IC