Content Designer I
Core
Design clear, engaging information experiences and user-centered documentation to help users learn about and interact with Illumio's breach containment platform.
Role type
Junior Content Designer (Technical Writing & Information Design)
Builds
User guides, conceptual topics, tutorials, release notes, feature documentation, and in-product help for Illumio's AI Security Graph platform.
Domain
Cybersecurity / Cloud Security / Microsegmentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, information design, visual communication, information architecture, diagramming, content strategy, accessibility best practices, documentation tools (Figma, Adobe Creative Suite, Paligo, Confluence), structured authoring.
Preferred skills
UX writing, instructional design, illustration, infographics, video creation, interactive learning content, multimedia storytelling, basic understanding of software development or cloud technologies.
Responsibilities
Design clear, engaging information experiences; write and maintain high-quality technical documentation; transform complex technical concepts into easy-to-understand content using text and visuals; organize content using sound information architecture principles; collaborate with product managers, engineers, and UX designers; contribute to content strategy; assist in developing visual assets; test product features to validate documentation accuracy; edit and review content for clarity and consistency.
Seniority
Junior (0–3 years experience)