Requirements Analyst----------Need GC and USC-------Need locals
Core
Requirements Analyst leading requirements discovery, documentation, and traceability for the Member360 CRM application and web service APIs to support customer service representatives.
Role type
Senior Business Analyst / Requirements Analyst
Builds
Member360 application (CRM tool with FEP-specific capabilities) and web service APIs
Domain
Health Insurance / FEP (Federal Employee Program) / IT Staffing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements elicitation (JAD, interviews, prototyping), User story creation, Requirements traceability, Process modeling (State charts, Data flow diagrams), Gap analysis, Resource/cost estimation, Agile/Scrum methodology, XML/web services knowledge, SDLC expertise
Preferred skills
Health insurance industry exposure, CRM tool experience, Legacy system integration, Strategic thinking, API design
Technologies
Provision, System Architect, Microsoft Office, XML, Web services, Mainframe, Distributed systems
Responsibilities
Lead requirements discovery to document customer needs; Develop user stories, acceptance criteria, and functional specifications; Manage requirements traceability across the SDLC; Coordinate business analyst tasks and provide mentoring; Design web service APIs; Estimate project tasks and resources.
Seniority
Senior, hands-on IC with team leadership