CareerPlan

Senior Technical Support Officer, Digital Media

Parramatta, New South WalesFull-time$98k–$105k2026-11-06 → 2026-11-11

Core

Provide specialist technical support for teaching and research in Visual Communication and Design, focusing on interactive digital media, studios, and practical classes.

Role type

Senior Technical Support Officer (Digital Media)

Builds

Digital media learning environments, teaching spaces, and research facilities for design and interactive media projects.

Domain

Higher Education / Digital Media & Design

Required skills

Digital media expertise, Unix-based server OS maintenance, Adobe Creative Cloud, Unity 2D, C#, HTML, CSS, JavaScript, Bootstrap, Apache web servers, phpMyAdmin, MySQL, Graphic design, UI/UX, Animation

Preferred skills

Experience maintaining digital design studios, practical problem-solving, managing competing technical priorities

Technologies

Adobe Creative Cloud, Figma, Unity 2D, C#, HTML, CSS, JavaScript, Bootstrap, Apache, phpMyAdmin, MySQL

Responsibilities

Prepare equipment, materials, and teaching spaces for practical classes and labs; Provide technical guidance on design, animation, web, and app development tools; Maintain Unity project templates and assist with C# debugging; Manage digital media facilities, software, and equipment; Improve technical procedures and safety practices.

Seniority

Senior, hands-on IC