Premium Pre-Owned Sales Executive
Core
Guiding clients through the entire sales journey for premium pre-owned vehicles, from initial contact to finalizing transactions.
Role type
Pre-owned vehicle sales executive
Builds
Sales of certified pre-owned Mercedes-Benz vehicles
Domain
Automotive retail / Luxury passenger cars
Deliverable
product features
Required skills
Customer relationship management, CRM system proficiency, contract preparation, vehicle demonstration, appointment scheduling, administrative coordination, product knowledge, conflict resolution
Preferred skills
Previous sales experience, automotive industry experience, strong organizational skills, initiative-driven mindset
Technologies
Mercedes-Benz proprietary systems, CRM software
Responsibilities
Greet and assist customers via in-person, phone, and email; Maintain accurate customer records; Present clients to management for transaction finalization; Schedule vehicle viewings and deliveries; Liaise with admin, finance, and management teams; Prepare contracts and documentation; Resolve customer service matters promptly
Seniority
Individual Contributor, entry to mid-level