Client Services Officer
Core
First point of contact for clients, responsible for client intake, ongoing reviews, and general support for vulnerable community members.
Role type
Part-time Client Services Officer (Administrative)
Builds
Client intake processes, ongoing support records, and service delivery coordination
Domain
Social Services / Community Care / Aged Care
Deliverable
dashboards & analysis
Required skills
Client management systems, Microsoft Office, administrative operations, time management, written and verbal communication, record keeping
Preferred skills
Experience with elderly or vulnerable individuals, knowledge of Australian Aged Care and Quality Standards
Responsibilities
Manage client intake and ongoing reviews, maintain accurate client records, provide general support to clients, interact compassionately with diverse backgrounds
Seniority
Entry-level to Mid-level, part-time
