Customer Service Representative
Core
Inbound Customer Care Agent serving as the first point of contact for consumers via phone and email to resolve enquiries and deliver personalized experiences.
Role type
Inbound Customer Service Representative
Builds
Resolved customer queries and accurate database maintenance for global FMCG clients
Domain
Customer Experience / Contact Centre
Deliverable
client delivery
Required skills
Communication, Customer service, Time management, Data entry, Computer literacy
Preferred skills
Contact Centre experience, Willingness to learn
