Senior Support Engineer | Remote | US
Core
Provide technical support and troubleshooting for the n8n open workflow orchestration platform to enterprise customers and community members.
Role type
Senior Support Engineer (Technical)
Builds
Best-in-class support experience and product reliability for n8n users
Domain
SaaS / Workflow Automation / Low-code / AI
Deliverable
client delivery
Required skills
Workflow automation, APIs, integrations, networking concepts (DNS, HTTP/HTTPS, TCP/IP), JavaScript, Node.js, Docker
Preferred skills
Kubernetes
Responsibilities
Diagnose and troubleshoot workflow execution and integration issues, collaborate with engineering on complex challenges, create and maintain documentation, identify common issues to improve reliability, contribute to community forums
Seniority
Senior, hands-on IC
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