Insurance & Claims Consultant
Core
End-to-end ownership of complex insurance claims (death, terminal illness, permanent incapacity) and underwriting support for members and families.
Role type
Senior IC Insurance & Claims Consultant
Builds
Claims decisions and insurance applications for members
Domain
Insurance / Superannuation
Deliverable
client delivery
Required skills
complex claims case management, policy and trust deed interpretation, regulatory compliance (SIS Act), stakeholder negotiation, analytical reasoning, empathetic communication
Preferred skills
experience with death claims, process improvement, committee recommendation preparation
Technologies
None stated
Responsibilities
Manage end-to-end claims portfolio; prepare claims summaries and recommendations for committees; interpret trust deeds and legislation; facilitate underwriting applications; build relationships with members, insurers, and advisers; identify process improvement opportunities.
Seniority
Mid-Senior, hands-on IC