Customer Service Representative
Core
Provide exceptional customer service to clients via phone, email, and chat, resolving complaints and processing orders.
Role type
Customer Service Representative
Builds
Customer satisfaction and order fulfillment
Domain
General customer support
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, multitasking, Microsoft Office proficiency
Responsibilities
Respond to customer inquiries via phone, email, and chat; Resolve customer complaints and issues; Process orders, returns, and exchanges; Maintain accurate customer records and documentation