Reception Volunteer (Tuesdays /Wednesdays/ Fridays)
Core
First point of contact for clients, supporters, and community members, managing front-of-house flow and directing enquiries.
Role type
Reception Volunteer
Builds
Smooth front-of-house operations and client intake processes
Domain
Social services / Community support
Deliverable
client delivery
Required skills
Customer service, administrative tasks, telephone/email communication, basic computer skills (Gmail, Google Docs), safety compliance, basic housekeeping
Responsibilities
Welcome individuals and direct them to appropriate programs, respond to enquiries via phone/email/in-person, manage sign-in/out logs, process material aid requests, perform general office maintenance and administration, assist with basic housekeeping