Client Experience Coordinator
Core
Oversee client communications, coordinate travel service details, and ensure a smooth experience throughout the travel planning and booking process.
Role type
Client Experience Coordinator
Builds
Travel itineraries, booking confirmations, and service updates for clients
Domain
Travel services
Deliverable
client delivery
Required skills
client communications, travel documentation coordination, issue resolution, record management, workflow optimization, independent work management
Preferred skills
client service experience, account management experience, adaptability to new booking platforms
Responsibilities
Oversee ongoing client communications related to travel bookings and itineraries, ensure timely follow-ups and booking confirmations, coordinate scheduling and travel documentation, proactively identify and resolve issues, maintain detailed client records, contribute to workflow improvements
Seniority
Individual Contributor, entry-level to mid-level
