Branch Manager (Lagos)
Core
Supervise and manage daily branch operations, sales team performance, and customer relations for an insurance company in Lagos.
Role type
Branch Manager (Insurance)
Builds
Insurance policies and business deliverables
Domain
Insurance
Deliverable
client delivery
Required skills
team recruitment and training, performance target setting, budget management, business reconciliation, CRM activity management, policy renewal management, audit compliance, promotional campaign implementation
Preferred skills
revenue generation, insurance industry experience, Hausa language fluency, marketing skills, sales and negotiation skills, business acumen, team motivation
Technologies
CRM systems
Responsibilities
Manage branch office operations, set and review performance targets for reporting personnel, manage customer service queries, ensure branch profitability, reconcile business figures, manage branch budgets, submit periodic production and sales reports to Regional Manager, monitor policy issuance timelines, implement rewards and recognition programs, ensure audit and compliance standards
Seniority
Senior, hands-on IC