Senior Product Operations Manager, Data
Core
Connective tissue between data product surfaces, Engineering, GTM, and external technology partners to turn customer and partner signals into coordinated action.
Role type
Senior Product Operations Manager (Data)
Builds
Data pipeline reliability, early-access programs, cross-functional launches, and lightweight operational systems for law firms and in-house legal teams.
Domain
LegalTech / AI / SaaS
Deliverable
product features
Required skills
Intake and triage of feature requests and data issues, managing external technology partner relationships, running early-access and beta programs, cross-functional alignment without direct authority, translating feedback into requirements and documentation, assessing severity and impact of technical issues
Preferred skills
Experience in high-growth tech or SaaS, bias toward lightweight systems over heavy processes
Technologies
None explicitly listed
Responsibilities
Own intake, triage, and prioritization of customer feature requests; Triage customer-reported data and product issues and coordinate resolution; Manage relationships with external technology partners including onboarding and delivery quality; Plan and run early-access programs for new features; Coordinate cross-functional launches by tracking dependencies and validating operational readiness; Translate feedback into clear requirements and actionable recommendations
Seniority
Senior, hands-on IC